"You don't have permission to view this portal." OH RLY!?

So, I reported a bug then received that new, slick e-mail:

Told myself, “that’s cool, they improved their stuff!!!”, let’s check report status!

Next, immediate cold shower:

Playing a bit with the available options, i.e. Requests, Created by me, nope, nada:

Wondering if you guys ever test what you deploy?

What is the point of sending an e-mail that leads to such disappointment?

Hope that makes sense!

You may have to wait for a while for the system to process these reports, it may even require manual intervention. I can imagine this may be to ensure the reporter’s privacy is protected in case of sharing personal details (phone no, email).

No it doesn’t, I reported another a few weeks ago, from that e-mail to resolution (scheduled for release) it stayed the same.