How to deal with New Google Play Families policy

Unity Services
1

Hello everyone. Google has made changes to the Google Play Families policy recently (September 2019), so now I’m trying to understand, how to complete the target audience and content section properly (because Google may remove my app from the store, if I do it not right).
I have a small game which has:

  1. the target audience is everyone (kids and adults);
  2. rewarded ad;
  3. I do not collect any personal information there.

I want:

  1. keep wide targeted ad (for adults and kids - NOT only for kids);
  2. keep my game in the store.

What I’ve made already in Unity Console:

  1. In Project Settings changed “Age designation” on “This app is directed to children under the age of 13”;
  2. In Monetization added “Ad Filters”: Excluding Alcoholic Beverages, Casino, Lottery and Gambling;
  3. “Age limits” is “Show all ads” and I do NOT want to change it, because I may lose money from non effective ad.

So how should I answer these questions?
1)

1207×878 52.1 KB

After this screen I get this alert

876×316 28.8 KB

1295×797 44.2 KB

1227×862 53.6 KB

Thank you! :slight_smile:

2

@an_n

Unfortunately, we are not able to advise you regarding your submission to the Google Play Store. We can’t guarantee what settings will get you approved because we have no say in the policy decisions for any app store.

Right now, the settings in the dashboard are as much granularity as we can give you over the ads displayed in your game. Ultimately, the decision of which settings to change is up to each individual publisher.

3

HI @an_n , did you have any luck with this…seems to be my turn to deal with this? =O

1 Like
4

Please see my [related post here]( Google Play keeps detecting collection of personal and sensitive information, rejecting my app page-3#post-7679608). It provides one reason that any Unity game (whether it has Unity Ads or not) is disqualified from Google’s Designed for Families program (i.e. targeted audience includes anyone under 13). Also, another reference from Google (see #5, first bullet point).