The message "Your balance does not exceed the threshold of 100 USD", but this is not so.

Unity Services
1

Hello from Russia.

Since May, on my account was more than 100, on July 10 my payment profile was confirmed. When will the payment of funds occur, or am I doing something wrong? (in my account at the moment 141)

Thanks for answers.
Have a nice day!

2

I’m having the same issue. My dashboard says “UnityAds Unpaid Earnings: $2,416.28”
but the invoicing section says “No automated payouts scheduled.Your balance does not exceed the threshold of 100 USD” which is obviously not true. Also my payout profile is complete. Unity peeps, any insight on the issue?? Thanks

3

I sent a request to contact support, if they answer what needs to be done, or correct the situation, I will inform you.

4

I received a response from Unity support, and now in my account there is an exact date for the transfer of money (August 29)
I advise those who are faced with this problem to contact technical support, they will solve this problem.

Response from Unity support:
Thank you for your email. As a result of Unity changing its selling entity from Finland to the US late last year, there remains a balance in your earnings prior to Dec 31, 2018 associated with our Finnish entity. This balance is below your payout threshold, and has not yet been paid out.

We will request a transfer of the earnings balance prior to 2019 to the Ads_SF entity. The combined earnings will be paid out at the next scheduled auto-payment.

Please let us know if you have any further questions.

Thank you,

Justin Hardiman
Unity Ads Accounts Payable
Seattle, US

5

Unity processes payments at the end of each month on a net 60 cadence, which means that your outstanding balance is paid in full and received within 60 days of each payment period, so long as your earnings met or exceeded the minimum payout amount.

For example, if your minimum payment amount is $100, and you earn $200 in the month of March, your total earnings for that period ($200) are paid by the end of May.

In the same scenario, if you earn $50 in March, then $50 in April, the accumulated balance meets the minimum payment amount and is paid by the end of June.

https://unityads.unity3d.com/help/resources/revenue-and-payment#payment

If you have any issues with payments, please open a support ticket.

6

Same here :frowning:

7

June money pay in August

8

Hey all, if you have an issue like this you can contact unityads-support@unity3d.com to open a support ticket and we can help you resolve this asap.

9

Same issue

Error while creating payouts.
You have not reached the threshold you have set in order to process payment

1 Like
10

Error while creating payouts
Your balance does not exceed the threshold set in the payout profile ( default 100 USD)
Pleas

11

Error while creating payouts.
Your balance does not exceed the threshold set in the Payout profile (default 100 USD)

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8971678--1233502--Screenshot.png1359Ă—104 8.81 KB

12

Error while creating payouts.
Your balance does not exceed the threshold set in the Payout profile (default 100 USD)

Please fix error

Thank you

13

Unity processes payments at the end of each month on a net 60 cadence, which means that your outstanding balance is paid in full and received within 60 days of each payment period, so long as your earnings met or exceeded the minimum payout amount.

For example, if your minimum payment amount is $100, and you earn $200 in the month of March, your total earnings for that period ($200) are paid by the end of May.

In the same scenario, if you earn $50 in March, then $50 in April, the accumulated balance meets the minimum payment amount and is paid by the end of June.

https://docs.unity.com/monetization-dashboard/en/manual/ReceivingPayment

If you have any issues with payments, we will not be able to assist you in the forums. Please open a support ticket: