"There was a problem activating a new personal license. Make sure you are logged in, and have intern

[nitish_unity683]

Hi, please upgrade to Hub 3.0 beta 5 and try it. It should work.

[ShylokVakarian]

@nitish_unity683

Hi, please upgrade to Hub 3.0 beta 5 and try it. It should work.

Can confirm this does NOT work with beta 5 OR beta 6. Am also unable to downgrade to 2.4.5; Hub does not give me a notification when I switch to Production branch. Worked after upgrading to beta 6.

Running on Windows 7 (I know I need to upgrade, I need this to upload a VRChat avatar in the meantime)

[unity_jo5L0aivGHW_rg]

i install beta 6 and it works

[mchairuln95]

Guys, the solution is,

first close unity hub, then run unity with administrator . Done

[TotallyNotTeo]

@GladStudio_1

Same. I have problem with Unity Hub 3.0 beta v4. But if I downgrade version to 2.4.5, I can get the license

I switched to production channel, restarted, and managed to get the license. It now certainly looks like an older version, but the version still says 3.0.0 beta 6. I’m not complaining since it works fine, just confused.

[y0kai1]

@Kai_Roma

I had the same issue, suddendly appeared this error.
The solution is very simple:
Go to Unity Hub → click on you profile (upper-left corner) → Sign out → Sign in again

If still doesn’t work, return the license, perform steps above and get a new license.

I solved in this way.
I hope that helps you as well.

“return the license”? are you ok? how can i return the license without any license

[system]

Same with beta8. Tried everything and only reverting to production version helped.

[norteconstrutorasp]

how can i get the unity hub 2.4.5 ?

[ErfinderLabyrinth]

Ich hatte auch das Problem und das hat bei mir geholfen:
I also had the problem and this helped me:

Deutsche Anleitung:

1. Unity Hub schließen
2. Taskmanager öffnen(rechtsklick auf die Taskleiste → Task-Manager)
3. oben in der Leiste auf Details klicken
4. runter zu Unity Hub scrollen
5. Unity Hub schließen(rechtsklick auf Unity Hub → Task beenden)
6. Schritt 5 wiederholen, bis alle Unity Hub Tasks geschlossen sind
7. Unity Hub mit Adminstratorrechte starten(Weiß nicht, ob es auch ohne funktioniert)
8. Lizens erstellen

English instructions:

1. Close Unity Hub
2. Open Task Manager (right-click on the taskbar → Task Manager)
3. Click details at the top of the bar
4. Scroll down to Unity Hub
5. Close Unity Hub (right-click Unity Hub → End Task)
6. Repeat step 5 until all Unity Hub tasks are closed
7. Start Unity Hub with admin privileges(Don’t know if it works without it)
8. Create a license

[BirdInTheCity]

@ErfinderLabyrinth

Ich hatte auch das Problem und das hat bei mir geholfen:
I also had the problem and this helped me:

English instructions:

1. Close Unity Hub
2. Open Task Manager (right-click on the taskbar → Task Manager)
3. Click details at the top of the bar
4. Scroll down to Unity Hub
5. Close Unity Hub (right-click Unity Hub → End Task)
6. Repeat step 5 until all Unity Hub tasks are closed
7. Start Unity Hub with admin privileges(Don’t know if it works without it)
8. Create a license

This was the ONLY thing that worked for me. As was mentioned, you have to ENSURE all Unity Hub processes are killed before relaunching in Administrator Mode. Else, the license won’t be found or can’t be created.

[MR0X]

@teclonegysmart2

same:( im getting this 2 error like you
when i use manual it says
“Unable To Save”
And Like You The First One:(

same

[talk2ankitadevi]

oh same here

[Morning-Dew]

I don’t know why these guys at Unity are still fooling us around. Why not to explain in simple words how to resolve this issue.

[Todlichan]

But the current version is 3.0.0 Production, not beta, it doesn’t let me downgrade

[Germanus4711]

Same problem, Hub 3.0 production does not identify any license, incl. entering the serial number

[BribableDolphin]

I am also having this issue. I recently downloaded Unity Hub and the current version is 3.0.0. I’m new to unity…is this how it always is? Are there any fixes?

[OllumsXDev]

@GladStudio_1

Same. I have problem with Unity Hub 3.0 beta v4. But if I downgrade version to 2.4.5, I can get the license

How do I get a differnt version

[ErfinderLabyrinth]

@ErfinderLabyrinth

Ich hatte auch das Problem und das hat bei mir geholfen:
I also had the problem and this helped me:

Deutsche Anleitung:

1. Unity Hub schließen
2. Taskmanager öffnen(rechtsklick auf die Taskleiste → Task-Manager)
3. oben in der Leiste auf Details klicken
4. runter zu Unity Hub scrollen
5. Unity Hub schließen(rechtsklick auf Unity Hub → Task beenden)
6. Schritt 5 wiederholen, bis alle Unity Hub Tasks geschlossen sind
7. Unity Hub mit Adminstratorrechte starten(Weiß nicht, ob es auch ohne funktioniert)
8. Lizens erstellen

English instructions:

1. Close Unity Hub
2. Open Task Manager (right-click on the taskbar → Task Manager)
3. Click details at the top of the bar
4. Scroll down to Unity Hub
5. Close Unity Hub (right-click Unity Hub → End Task)
6. Repeat step 5 until all Unity Hub tasks are closed
7. Start Unity Hub with admin privileges(Don’t know if it works without it)
8. Create a license

Funktioniert diese Anleitung nicht?

[angelspire]

Still the issue - new MacBook Pro M1 MAX. Tried activating through the new license - says “There was a problem activating a new personal license. Make sure you are logged in, and have internet connection.”. If trying to activate via “Activate with License Request” - it ends up with “Unable to save license”. Production channel. Version 3.0.0 (3.0.0). Tried rebooting, reinstalling, signing out and back in - nothing helps.

[dragnagel]

same problem, tried turning off firewall, antivirus, run as admin but nothing works