same
"There was a problem activating a new personal license. Make sure you are logged in, and have intern
SOLUTION: You need to locate where Unity Hub is installed and open .exe or .sh file as a ADMINISTATOR and you will be able to get your licance.
This did not help
i tried everything but nop, just download an older version
where can I find older hub download?
idk, i just shared the file from my other computer, if you want : UnityHubSetup (1).exe - Google Drive
EDIT = here is the authorized link : UnityHubSetup (1).exe - Google Drive
HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
+1
The instruction below works like a charm. Removed hub with all its traces, downloaded Unity as a separate installer (don’t use Downloader, it fails on M1 Max for some reason after downloading is completed). Installed it, and then followed the instruction below for command-line license activation.
You can safely install hub after doing this. Just point it to existing Editor installation.
The:
license.unity3d.com/manual
Does:
503 Service Unavailable
No server is available to handle this request.
Ok so got it working, made a .alf file in CMD, then make sure to open Unity - Activation inside the unity hub and then you can get an activation file.
Same issue with Unity Hub version 3.0 as others in this thread. I can’t activate my license or work.
Like dragnagel, in Terminal, I manually generated a .alf and got a .ulf file. But unfortunately, activation still fails!
- In terminal, I did:
/Applications/Unity/Hub/Editor/2019.4.32f1/Unity.app/Contents/MacOS/Unity -batchmode -createManualActivationFile -logfile
This generated the .alf which was called Unity_v2019.4.32f1.alf.
-
In hub I went to step2 Unity - Activation And uploaded My .alf. This did successfully download a .ulf.
-
However, as shown below, on then uploading the .ulf is says Unable to save license.
Still stuck. Frustrating! A puzzle that just hits more dead ends.
Thank you! The manual activation guide worked for me when nothing else here did. I didn’t need to uninstall Hub - I had already used it to download 2021.2, so I used the 2021.2 copy of Unity.exe to activate per the Manual Activation Guide. Manual activation through the Hub menu does not work for me - only using the command line process through the 2021.2 install worked. No need to force quit processes or run anything as admin here.
Possibly useful information if anyone at Unity finds this: When I try to use the manual activation option in Hub, the license file returned by the server is labelled “Unity_v2017.x.ulf” even though the file I upload from Hub is named “Unity_lic.alf”. Maybe it’s just returning the wrong format, or mixing up the request with an older one on my account? This is a newly reimaged system that previously had older Unity versions installed, but currently has nothing but Hub and 2021.2 installed.
Take another look at the directions. There is another command needed to apply the license file - do not use Unity Hub to apply the file.
Good catch(!), but unfortunately it still did not work from Terminal. I closed Hub and activated my file via Terminal:
/Applications/Unity/Hub/Editor/2019.4.32f1/Unity.app/Contents/MacOS/Unity -batchmode -manualLicenseFile /MYPATHWAY/Unity_v2019.x.ulf -logfile
Terminal did not report any errors, but going back into Hub its the same issue.
Had the same issue. I ran the Unity Hub executable (/Application/Unity Hub/Contents/MacOS/Unity Hub) with sudo. Performed the normal process to add the license. It worked fine. Closed Unity and then ran Unity hub again without sudo by clicking on the Unity icon in the launchpad and everything worked fine.
Something similar to this worked for me when absolutely nothing else did. And I am running OS 10.12.5 which is not exactly current! haha.
To elaborate on this (and it might help out SunqqS too), all I needed is any pre-Hub Editor version installed and licensed. I had one from 2018 (instead of the 2017 one recommended in the Stack link). Then I uninstalled Unity Hub and all more recent Hub-dependent versions of the Editor. Finally, I re-installed my most up-to-date Unity Editor.
At this point, if this solution works for you, you don’t even need Unity Hub to get back to work on your project. Simply open the Editor (licensed) and point to your project folder. I am back in business! At this point, I am not going to even bother with Hub until I check these threads and receive support on my ticket. Hub only created issues and it’s not necessary at the moment. Just thanking this community and those on the link so that I have a good-enough solution to get back to work.
Hello, same problem, nothing works.
I am a paying customer that can’t use Unity to work on my game anymore costing days of work … someone from Unity please help / do something!
Support Ticket opened (#1162677)

