"There was a problem activating a new personal license. Make sure you are logged in, and have intern

[xavier513]

Having the same issue. After a long time black blank, Unity Hub failed to update license.

[dhruvashirsath265]

Hello everyone i am facing problem in unity hub to activating a new personal license so please help me

[kristofgiber]

Geez 2022 and we’re going backwards and losing basic functionality all of a sudden like literally middle of deadline project, suddenly I lose access to the project completely that I’ve been working on fine just minutes ago, it crashes entire mac and then comes back to say no personal license. WTF

[Guilhem_was_taken]

So the solution I found is to unitsall Unity Hub and install Unity independently using the unity download archive. It works well but you loose all the benefits of the Hub like the asset store or even, since you’re not signed in, publishing your games and work with someone else. It’s still better than nothing though…

[apriliasputra]

I try to press the login button but it always leads to this junk website

Unity ID

[Guilhem_was_taken]

@apriliasputra

I try to press the login button but it always leads to this junk website
https://api.unity.com/v1/oauth2/authorize?client_id=unity_hub&response_type=code&code_challenge=zWc4TVqGRfGwLjrqCaUqSHggjYE-g3E9581QefbbMu0&code_challenge_method=s256&redirect_uri=unityhub://login&locale=en_US

Do want to install Unity Hub or do the technique I proposed ? If this is the second option, then you have to click on “downloads (mac)” if you have a mac, “downloads (Windows)” if you have a Windows or “downloads (Linux)” if you have a Linux. Then, scroll to Unity Installer and it should redirect you to another page. It will load, and propose you to download Unity Installer. Then, just click on Unity Installer and complete what it asks you step by step. It should work but again, you won’t be able to access anything that Unity gives you by being signed in like the Asset Store…

[UnityMaru]

I’m glad that it’s working for some - concerned there’s still others affected though.

Anyone continuing to get problems, please please report it as a bug in the Hub launcher. Right click the Hub icon in the system bar and navigate as shown below.

[Nanduky2]

SOLUCIÓN:
Seguir estas instrucciones.
https://support.unity.com/hc/en-us/articles/4420854886036-My-personal-license-won-t-activate-

[DanBarreno1]

I have tried everything, the only thing that has worked for me has been going back to version 2.4.3, this solved the problem, I hope it helps you.

[jmaslaki]

I get that too, when I am logged in and have a good internet.

[ewanyoung737]

Can you share old versions of Unity hub? Mac os

[cowtrix1]

@UnityMaru

I’m glad that it’s working for some - concerned there’s still others affected though.

Anyone continuing to get problems, please please report it as a bug in the Hub launcher. Right click the Hub icon in the system bar and navigate as shown below.

Opened a bug report: https://fogbugz.unity3d.com/default.asp?1410222_ln9h6vao1d6oic0d

It looks like the request is just timing out when I try to do anything with the license server. This would be easily solved if the Hub just handled not being able to contact the license server more gracefully. If I’ve activated a license previously on a machine, why block me from using the engine when the license server times out? If I am duping licenses, just kick me when you eventually can make contact with a license server.

[UmbrAtroX]

Same problem here:

Unity hub 3.0.1 says “There was a problem activating a new personal license…”
I already tried everything here but nothing works

Unity hub 3.1.0-beta.2 This gives me the license but does not let me open any project.
Even creating a new project it can only open it the first time, the second time I try it crashed

I can’t find an old version of unity hub on the official site.
So there is no way to open my projects.

EDIT
I solved it.
Thanks to cristian0700, I downloaded his unity hub version

Solution:

1. Using his version of Unity Hub, I revoked my license and set up a new one from that version.
2. I was finally able to open my projects.
3. I then upgraded my hub to 3.0.1 and everything works fine now.

[cyuxi]

For anyone who keeps getting the error message “There was a problem activating a new personal license. Make sure you are logged in, and have internet connection.”,
Before trying any other ways out, Please do ensure one thing first!

1- mouse Right-click on the hub icon,
2- Run as Administrator
3- Manage License, Add.

Don’t need any special moves.
For me, Win10, Hub 3.0.1 c3,
Just Perfectly Solved！

[cowtrix1]

Unfortunately running as admin has no effect. I just have to alternate between mashing the refresh button and relaunching the project anywhere between 5-20 times before I can get it to launch. Not the greatest user experience.

[kokojudes]

@exe2k

I tryed with both hubs. 2.5 and 3.0 beta: I can’t get a license. The Editor simply doesn’t run. Hub says there’s no license. I tryed manual activation, got the file but no luck…

SOLUTION:
I gave full permissions to my user at security tab of folder properties window and unticked “read only” attribute. I did it with 2 folders:

1. Where unity was installed
2. C:\ProgramData\Unity (it is a hidden folder).

You must have administrator’s rights to do that.

this works, thankyou

[dpapadoiliopoulos]

@ErfinderLabyrinth

Ich hatte auch das Problem und das hat bei mir geholfen:
I also had the problem and this helped me:

Deutsche Anleitung:

1. Unity Hub schließen
2. Taskmanager öffnen(rechtsklick auf die Taskleiste → Task-Manager)
3. oben in der Leiste auf Details klicken
4. runter zu Unity Hub scrollen
5. Unity Hub schließen(rechtsklick auf Unity Hub → Task beenden)
6. Schritt 5 wiederholen, bis alle Unity Hub Tasks geschlossen sind
7. Unity Hub mit Adminstratorrechte starten(Weiß nicht, ob es auch ohne funktioniert)
8. Lizens erstellen

English instructions:

1. Close Unity Hub
2. Open Task Manager (right-click on the taskbar → Task Manager)
3. Click details at the top of the bar
4. Scroll down to Unity Hub
5. Close Unity Hub (right-click Unity Hub → End Task)
6. Repeat step 5 until all Unity Hub tasks are closed
7. Start Unity Hub with admin privileges(Don’t know if it works without it)
8. Create a license

thank you sooo much this is the only thing that worked i hve been trying for an hour thx

[Guilhem_was_taken]

For those that still can’t download a license, there’s still the solution of using Unity without the Hub…

[system]

To solve this problem on macOS need to start Unity Hub as root.
So I did next:

# open Terminal
cd "/Applications/Unity Hub.app/Contents/MacOS"
sudo "./Unity Hub"
# enter password

after that it successfully downloaded and installed Free License

[iamkhiladi]

@cristian0700

idk, i just shared the file from my other computer, if you want : https://drive.google.com/file/d/1qvmW0PKJvb0yONRoJTLAac8QWa0SQVKp/view?usp=sharing
EDIT = here is the authorized link : https://drive.google.com/file/d/1qvmW0PKJvb0yONRoJTLAac8QWa0SQVKp/view?usp=sharing

Thanks, it really worked…