Frequent harrassment from google play store about data safety form and policies

Unity Engine
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Hi all :slight_smile:

I have an app created in unity3D called tour-St-Nicolas ( a 3D realtime virtual visit of a tower in France ) and targetted it to Android.
I sent it on the google play store and very often, google tells me my app violates policies for this or that… i change one publishing param ( not really knowing what they mean ) and it’s okay, and then few days later, it’s not okay again…

My app needs no internet connection, needs no account creation and has no ads at all, nor in-app sales, no more that any data collection in any way !
Are unity3D libs the threat ? :frowning:

I waste ages at trying to solve this with their shitty obfuscated interface.

Here, the ‘data safety’ is a problem.
some days ago, it was ‘advertising ID’ that was a problem.
Tomorrow i expect the pizza box color to be a problem… :rage:

Could anyone please tell me what should be done for publishing apps on the play store without all this mess ?

Here’s a pic of their message ( i have tens and tens like this one… )

9001330--1240147--upload_2023-5-9_12-12-17.png
9001330--1240147--upload_2023-5-9_12-12-17.png764×1681 54.2 KB

Thank-you VERY VERY much to thos who could help me on this as i’m feeling i’m in 1960 soviet union with KGB over me :frowning:

Happy unitying ! :slight_smile:

2

Do you use any third party SDK? If you can’t find what part in your app is collecting Devices ID (or any other thing Google is asking about), then you can either:

  • Remove Internet permission to make sure your app cannot access internet, then no ID will be collected and sent from it.
  • Change your app’s data safety form to announce that you do collect Devices ID but it’s only for analytic or to improve app’s performance. Most of the popular games on store collect ID already, nobody will care that you say you collect ID on your store page.

It’s better you ask this on forums related to Google Play Store as this is Unity forum and it’s for technological discussion.

3

hi @cdr9042 :slight_smile: and thanks for your answer.
No, i use no external things. Only unity3D. ( Though unity 3D uses android SDK but i don’t know what is behind the scenes.)
My app has no internet at all. Is there a parameter in unity3D to explicitly block internet acces ?

I also tried to say in data safety form that i collected data ( wich was a lie ) device ID, advertising ID but then i’m again harassed by google with another topic that i don’t understand… :confused:

I’m quite lost and i know no google play store forum. Google seem to only have its obfuscated online ‘help’ that only say << if you have a problem with data policy, you have to change your policies >>

:frowning:

4

export your data safety form to CSV and let me see if anything is wrong with it (send private message if you don’t want to post it public on forum).

Check this thread for removing internet permission How to remove android.permission.INTERNET? I’ve never removed internet permission before.

5

wow This thread about internet permission is really interresting !
Thanks @cdr9042 :smile:

Hm could you please tell me how i can export data safety form ? I have no idea on how to do this :wink:

Thanks for your time on this !
And happy unitying ! :smile:

6

https://support.google.com/googleplay/android-developer/answer/10787469?hl=en#:~:text=Import%20or%20export%20your%20form%20responses

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Hi @cdr9042 :slight_smile:

I didn’t know thos kind of thing could be exported from google play.
And also i sincerely don’t know what it speaks of… but here is the file :slight_smile:

I hope you can find interresting things in it ? :confused:

Thanks and happy unitying !

9037675–1247863–data_safety_export.rar (8.71 KB)