Hi,
this is the 3rd clone of the same project I have tried to make but on each one they all still just say
“Go to the Editor to enable Unity Analytics for your project”
I’ve even tried to set custom events to fire but nothing is showing since Alaytics are showing as disabled.
I have tried restarting unity, turning on/off analytics, rebuilding project, restarting laptop, even unlinked and created 2 new projects to no success.
So you clicked on the Go to Dashboard link at the top of the Services window? At any rate, I believe we are experiencing dashboard delays.
@JeffDUnity3D i am using unity 2019.2.19f1, i have enabled analytics but i cant see anything on dashboard from many days,even the game is published on playstore and in app purchase is working fine but still no analytics data.please help me.Thankyou
Unfortunately we have been experiencing significant issues with users not being able to turn on Analytics. It’s been ongoing for a couple of months. Unfortunately I don’t expect a resolution any time soon. I’ll try to keep this thread updated.
We had this issue for a while now on Unity 2020. Upgradding to Unity 2020.1.15f1(as suggested by unity support) and creating a new project id fixed it. All pages and custom events now appear on the dashboard.
Sorry for the delay. Yes, this has been addressed in Unity 2020.1.15f1 as described
I’m using Unity 2020.3.5f, but the same issue persists for me, all analytics set up in the editor, but in the dashboard it shows nothing
Please try this URL https://analytics.cloud.unity3d.com/data_explorer/[ProjectID without the brackets goes here]
Yeah, it is same in my case. have you resolved it?
What version of Unity are you using? Does this happen to a new project?
i recrate a new project then resolved.
I.m using unity 2020.3.14f. I create new project and issues not solved
I turn on analytic, play editor and do anything in Have trouble. but in the dashboard it shows nothing
Please show a screenshot of your Dashboard. Please keep in mind it takes up to 24 hours
@JeffDUnity3D We’re experiencing the same issue with 2020.1.13f1. We can’t update the project to a new version of Unity at the moment, is there another way to fix the analytics or should we look for an alternative if we stay in this version?
We already tried to create the project id from within the editor and from the web dashboard, I can successfully linked the project with both, but the analytics page is stuck in the Play To Complete Integration step and nothing gets sent to the dashboard.
Can you see an empty dashboard? If so, that means it’s properly integrated. The “Play to Complete” message in the Editor is misleading and will be removed in future release. We are currently experiencing processing delays, so please give it more time, perhaps wait up to 24 hours.
@JeffDUnity3D No, the attached image is all that the dashboard has been showing since we integrated
Also, it has been a few days since we did it, so I’m not sure if it could be a delayed of more than 24 hours?
@JeffDUnity3D I’m wondering if it’s an issue with the analytics section itself?
If I go to the Dashboard menu (as seen on the attached image) it looks like the analytics library at least reported the usage a few days ago when implemented, but if I press in the little analytics link that it’s in each metric it throws a 404, and if I go to the Analytics link in the sidebar it shows the image that I attached in my previous post.
Please open a support ticket and provide your Unity ProjectID, we’ll take a look analytics-support@unity3d.com
I am getting this same issue. We ended up upgrading our unity project from 2018 version to 2019.4.38f1 - I notced after our upgrade the analytics on the unity dashboard said we needed to enable it. Note that we already had analytics enabled before and was able to see all our user activity. However even after enabling the analytics, clicking “go to dashboard” on the srvices tab with the engine takes me to a dead end page in unity saying
"Go to the Editor to enable Unity Analytics for your project" …but I already just enabled it?!
It would be great to have analytics working again. How can I fix this? Is this an error bug?
