I see the proper previous popularity sorting in the new assets page now, my asset release was destroyed due to having the other ranking, but is nice to see others not have the same fate
Congratulations to the store team for making the right decision, now should do the same for the rest of the store so sales and proper ranking can resume in overall shop.
Still thanks for changing to something that makes sense in ranking, otherwise was impossible to both buy or sell anything in this section, as the ranking showed randomized items that made zero sense in buy importance.
Unfortunately is same for the whole other store now, thus a massive drop in overall sales, and my release of new asset was also destroyed with the previous ranking, as in old was in front page and in the broken new was pushed to 4rth page, but at least now can plan a new release, at least until is broken again after the temporary fix.
Hopefully will be permanently temporary
Essentially the new ranking buries all assets that are not very big priced, so will absolutely destroy all smaller coding assets and bring down the quality of code based assets in the store massively if is activated.
It is just common sense. Just look at the image below with the old ranking, items of my interest to buy like the glass shader or spline solution were hidden in 4rth or 5th page in the new ranking, essentially destroying any chance to find them. In the old perfect ranking system the items are as needed on top, which also makes perfect sense.
Note how big priced assets are still on top if they sell well, so this old ranking is perfectly balanced.
Note also how the 1st item in the list was in 3rd or 4th page in the new ranking, which is a massive difference and change, this also does not make any sense, i mean if both are Popularity rankings and are so many times different raises a big question as of how this can be.
General comment is that there are ongoing and future experiments aimed at improving various aspects of the new search. Successful changes will be kept, unsuccessful ones will be reverted, it’s a continuous process.
As mentioned earlier, the old search will eventually be fully replaced by the new one. And important to highlight that they cannot provide exactly the same results.
But some issues can occur during the process so you can still provide detailed explanation of
most popular assets are burried now below our lesser ones
because it’s not possible to analyze this form of report.
Just in case: It doesn’t mean every single comment will be addressed but the relevant team will be able to assess it.
Can you share the search search term(s) that you’re seeing these issues with, and which items you feel are being shown either too early or too late in the search results based on their popularity?
In old system my Environment Bundle was always on top in rankings, here is the asset in the global store ranking, is way above anything else from my assets and 2ond is my other smaller Bundle
The new ranking does not make any sense, that is one of the most major issues in the new store pages. It brings up totally irrelevant assets and even in our own pages.
Another major issue is that we used the link to publisher page with 96 items assigned, for maximum visibility. These links no longer work and revert to 24 items.
For example the below link shows only 24 assets
Also i noticed in the search, the results are completely randomized, every time i change sorting like Popularity or Relevance, different ranking is shown and assets are reshuffled.
The search results is also way worse than the categories ranking, for example the below makes zero sense, there is 6 of our most irrelevant least selling assets in the first results. This is totally off putting.
For example seeing LUMINA GI 2024 and Sky Master ULTIMATE behind the Sun Shafts vastly simpler, vastly less selling asset is crazy. This is only one of the many similar.
The assets in red should have been shown below or way below the rest.
There cannot be a business in the store in such environment, we either can base our progress on our top assets and effort or have to leave the store, after 10 years that such a massive issue never existed.
The issue is that if this happens, means all our assets will die out immediately due to the new ranking bring up all our irrelevant assets first and will be deprecating everything and have to leave the store.
The profits to effort margins are already extremely narrow and this will mean there is no longer a business in the store, as is random if the assets have any visibility, despite quality or our efforts.
After the new publisher page was released also we have seen for first time in years zero sales in 3 days now, this is already a reason to start panicking over the changes and their effect.
And make sense to see sales zero out, if user comments are like the below
This is our sales in last 3 days, there is just near zero sales, since the new page went public.
Another note, on my end the publisher page takes around 5 to 6 seconds to load any assets, making it seem empty when is finally loaded, so i assume most users would just go away before that point.
Can you please restore the previous publisher page ? This is really affecting our sales massively, has now been almost 4 days with still zero sales.
Also the shortcut basket is gone, now goes directly to the full basket page, leaving the current page, which is also a massive downgrade.
Why would you replace the previous publisher page, with a bloated, terrible looking, not working with 96 items in web link, not working with shortcut basket, wrong asset ranking etc ?
This is beyond imagination, please restore the normal page so we can resume our normal store interaction.
Sales are completely gone also for 4th day now, this is a disaster !
Regarding the publisher page, the team is actively working on improvements here. I don’t have a lot more details here other than that the feedback in this thread was used to inform the updates that are currently underway. I’m sorry you’re dealing with this issue and that it has been impacting sales.
Could you share which search term you used in the screenshot you provided? Without knowing what you searched for I won’t be able to determine which factors are impacting the rankings.
I searched for “Artngame”, my publisher name in the above search results image.
I mainly worry about the ranking in my publisher page, i rarely use search function, I just look at categories top assets, which are also random in the new store, which is worse than the broken search rankings, as completely breaks the look at the top asset feel.
I use these everywhere so users are exposed to all my assets in first page, having only 24 is extremely limiting.
Also while working on the updates, would be best to restore our old publisher page that works great, has a basket preview, has 96 assets support by link and correct asset ranking that shows our best selling assets on top.
There is no reason to lower our sales while working on this.
I’ve opened a ticket for the results number (results = 96) option not working when shared as part of a link as a bug.
The updates to the publisher page are part of a migration off of an older tech-stack. I’ll raise the topic of temporarily reverting to the older back-end for this page, but it will likely not be as straightforward as simply flipping a switch. Candidly it is unlikely that the team will be able to revert to the old page. Our best bet will be to improve the new page as quickly as possible. Again I apologize for the issues this is causing and hope we can roll out some of these improvements soon.
yeah I went to a publisher page looking for there assets a few days ago.. thought the whole site was broken, didn’t see any assets, also didn’t realize the giant oversized top section that made it look the whole page now incapable of showing the users assets anymore, was just a bad design and the assets lists were at the bottom not shown depending on browser window sizing. And also if you wait long enough for them load, compared to the fab store publisher store front it’s not this giant top section and you see the assets along with filters…
Not sure what unity are doing with asset store, you get people telling you to revert it but double down on progressing it to point of irrelevance I guess or just handed it over to interns or something, no dark theme need to get blinded where browsing it now. Literally better to use the fab store if that was the goal, seems designed for mobile phones more than desktop, because that’s clearly where unity developers make games these days… honestly its getting beyond bad now in how the store is just getting worse and worse.
The problem with this is that has been years now and is only getting worse. At last before assets loaded faster and was less bloated.
Indeed, it is extremely bad and has a direct massive impact on our sales also, so is an extremely bad situation.
I cant even imagine why despite all user comments on the new store, that range from bad to extremely bad it keeps getting online before everything is fixed.
The issue is that if everything is fixed, you will get 1:1 the old store, as it had the correct rankings and minimal look so can be functional. Also the web links worked, the mini basket preview worked, the dark theme worked etc. Now nothing works.
It would be best if the focus was on restore the old store fully at this point, and refine on that, than replace it with something terrible pushing users away.
Here is a list of what need to be fixed:
Restore the correct rankings, now the top assets are way below less or even not selling assets, which is beyond crazy. This happens even in our publisher page and in all store categories and searches.
Make the look minimal, with the same distances in icons as before, as is very hard to browse a bloated design.
Restore the fast loading of assets, now in publisher page takes literally 5-6 secs to load and seem broken, most users would just leave the page, which is a disaster.
Restore the dark theme
Restore the non working web links that take you to 96 items and specific pages
Restore the basket preview and not click directly to the basket page
Restore all search functionality, hiding better the owned assets and not show irrelevant things
All in all, this could be years of work, so is best to just restore the old store.
Another very big issue is the new rating system, check in the below photo, there is no sense in putting an asset with only 4 reviews on top of a 4.5 rated asset with 65 reviews.
Can you also resolve the ranking issue ? My Environment bundle appears 11th when enter my publisher page, while should be 1st. This is beyond crazy.
Our best selling asset now appears lower than Liqua, or InfiniCLOUD or the legacy Ethereal 2021 etc
Until this is resolved, the new page is just unacceptable, i cant have my top asset ranked way below other irrelevant ones.
This means we have to deprecate our assets if you continue demoting and destroying our assets like this.
And this goes on for many days now, with a massive impact in sales.
In the old store and ranking the Bundle is correctly placed way above any other of our assets, as it should be.
The new ranking makes zero sense, it is destroying us. Same as the new scoring system that categorize 4.7 scored assets as 4 stars.
Have you really though about the impact of these changes will have to publishers ? Destroying our assets is not the best thing to do to keep asset developers involved in Unity.
