Vivox safe chat pricing seems excessive for F2P games

Unity Services
1

Looking at the UGS Pricing page …

Vivox itself seems to be free up to 5000 PCU (peak concurrent users) but the safe text feature is listed as free up to 5000 MAU (monthly active users).

If this is correct a game with 20k MAU, unlikely to get anywhere close to that PCU limit, would still incur charges of $0.05 * 15k = $750/month.

Please confirm this is how billing will work for this feature. 5c per player for a free to play game is a significant chunk of potential/expected revenue!

1 Like
2

Curious of that myself. I made a Unity Gaming Services Cost Calculator spreadsheet and I had little to go on as to what constitutes a PCU or what a realistic PCU:MAU ratio range could be.

Vivox always turned out way more expensive than I thought, it is always battling for top spot of the most costly services together with dedicated server hosting.